Grasp (previously Casengo) Releases Free WordPress Live Chat and Customer Service Plugin

The 60 million WordPress websites can now enjoy the benefits of improved customer satisfaction and online conversion (CTR).

Amsterdam, the Netherlands


Grasp, the pioneering ‘all-in-one’ social customer support software, today announced the release of a WordPress plugin to support customers more efficiently than ever. In just a matter of clicks, a fully customizable, and free, live chat widget can be installed on any WordPress site for instant resolution of customer inquiries. Free Grasp account

About Grasp (previously Casengo)

Grasp’s cloud application for customer support blends the best of email and chat. It empowers webshops and other small businesses to more readily deliver the right answer at once. Passionately founded in 2011, devised and developed in Amsterdam. Check out for more details – and more happy customers.



“In no time at all, any WordPress user can now start benefitting from a simple, solid and beautiful tool. We often hear it’s hard to believe that Grasp is totally free for the first user.”

Floris van der Veen, founder Grasp

“Grasp allows us to centralize all customer enquiries - whether through email, chat or social media - in one single inbox. This is critical for providing excellent service to our users. The Grasp app is plug and play: setting up the account took us hardly two minutes, and installation of the Wordpress Live Chat widget was just as easy."

Philippe Joly, founder of Yelo



About Grasp (previously Casengo)

Make conversations count.

Mensen komen voor je merk, en blijven vanwege je service. Zo simpel is het. Daarom zorgen wij ervoor dat klanten na elk contact je hele organisatie een high five willen geven! Vanuit ons kantoor in hartje Amsterdam werken wij dagelijks met een 13-koppig team aan ons vernieuwde customer conversations platform. Wij zijn Grasp!

Customer conversations platform Grasp haalt je communicatielijntjes uit de knoop en maakt van al je contactmomenten één verhaal. Zo krijg je weer grip op je klantenservice.

Make conversations count.

People come for your brand, and stay for your service. It's as simple as that. That's why we make sure that after every contact, customers want to give your entire organisation a high five! From our office in the heart of Amsterdam, we work with a team of 13 people every day. We are Grasp!

Customer conversations platform Grasp brings together multiple lines of communication and creates one story from all your contact moments. That’s how you regain control of your customer service.